Fingerprint scanner not working, S25 Ultra

[userGbntaB7E7C]

On my third screen protector thinking it was at fault. Fingerprint scanner NOT working. Please fix. 

[Youu]

Have you tried turning on touch sensitivity and using the fingerprint scanner

[-CROW-]

Delete all of them and add them again. Add the same finger as 3 of them and adjust your finger left and right to cover a wider range.

[USBetaModerator3]

Hello,

Thank you very much for your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device immediately after the issue is reproduced:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team