Enrolled in beta, not able to download software

[sri007]

I have enrolled into beta, see the message of new software but not able to download the beta software. Need help!

[userhst9oBnipm]

Same here. And Samsung customer service is of no help

[A-A-Ron]

I can confirm that you have to have a cellular plan from T-Mobile on your watch to download. I waited 3 days after enrolling and got no update. As soon as I added cellular service to my watch ultra the beta download came right up. So dumb of Samsung to do this.

[halgrunwell]

Same, added a watch plan and it downloaded instantly.

[sgtslaughter64]

My question is why only T Mobile

[userTKM6D90siw]

I saw that it works on BT watches as well? I never had cell service in my watches

[USBetaModerator3]

Hello,

Thank you for participating in the One UI Watch Beta program.

We’ve noticed several inquiries regarding not receiving the Beta software update. Please note the following important eligibility criteria:

LTE Models (Watch with Mobile Network)
To receive the Beta update, your Watch must have an active T-Mobile data plan.
If the SIM is not activated or the device is not currently using T-Mobile’s mobile network, the software update will not be delivered.

Bluetooth (Watch BT models, not just BT paired with Phone) Models
Bluetooth-only models are not affected and will receive the Beta software update as usual. No SIM or mobile plan is required.

If you’ve enrolled in the Beta but haven’t received the update yet, please ensure your Watch meets the conditions above.

We appreciate your feedback and participation.

Regards,
One UI Beta Team

[dalydose]

Why approve the beta application if these conditions are not met?

Why a T-Mobile exclusive?

Clearly, the software works via Bluetooth. Why the distinction between Bluetooth only models and cellular capable models?