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Original topic:

Cant get the beta software download on watch ultra.

(Topic created: 07-19-2025 11:53 AM)
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flansterdam
Constellation
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Hey all. I signed up for the new one ui 8 watch beta a while ago and have yet to receive the update. Is it still T-Mobile only watches? My wath is unlocked if that matters 
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Me either
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Moosc
Comet
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It's only for ultra with t Mobile. Rest of us are sol.. if you want the new update buy the ultra 2025 edition it comes with new software already no beta needed
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dalydose
Halo
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I have T-Mobile on my phone as an eSim. Even if I turn off the physical AT&T sim and turn off WiFi, I don't get the beta.

Also if I try to into the Beta Feedback on Samsung Members, I get a message that a newer version of the beta is available. If course, clicking on that just tells me that my Watch software is up to date.

I can't even get into the Feedback to report my experience.
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USBetaModerator3
Beta Moderator
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Hello,

Thank you for your continued support and for sharing your thoughts with us.

We understand the frustration around limited Beta availability by carrier or model. While we can’t share specific details about eligibility decisions, please know that multiple factors are carefully considered when determining Beta rollout, including technical, regional, and operational constraints.

Devices listed below are eligible for Watch beta participation.

LTE Models (Watch with Mobile Network)
To receive the Beta update, your Watch must have an active T-Mobile data plan.
If the SIM is not activated or the device is not currently using T-Mobile’s mobile network, the software update will not be delivered.

Bluetooth (Watch BT models, not just BT paired with Phone) Models
Bluetooth-only models are not affected and will receive the Beta software update as usual. No SIM or mobile plan is required.

If you’ve enrolled in the Beta but haven’t received the update yet, please ensure your Watch meets the conditions above.

We appreciate your feedback and participation.

Regards,
One UI Beta Team

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