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Original topic:

Can't control Samsung music after updating to 8.0

(Topic created: 08-14-2025 10:05 AM)
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0b1silvia
Cosmic Ray
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I can't control Samsung music on my galaxy 4

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8 Replies
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Need way more details
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Robin621k
Honored Contributor
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Galaxy 4 what?
-CROW-
Sun
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I'm guessing you mean you can't control media on your galaxy watch 4.
Wearable.. watch settings.. advance features..
Turn on
Auto launch media controls
1755235806323.jpg
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USBetaModerator3
Beta Moderator
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Hello,

Thank you very much for sharing your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device immediately after the issue is reproduced:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

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0b1silvia
Cosmic Ray
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Still can't control Samsung music app on Watch4
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0b1silvia
Cosmic Ray
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This was working b4 I updated to ui 8 I know it's beta buti though someone should know
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0b1silvia
Cosmic Ray
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The media control show up push the buttons no response
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0b1silvia
Cosmic Ray
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I found if I open utube first play media then open Samsung music it will work
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