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Original topic:

Beta one ui7

(Topic created: a month ago)
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Starscreen
Galaxy
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Someone help I cannot access beta after switching carriers on an unlocked s24u
image


9 Replies
meself
Honored Contributor
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It's only on t-mobile currently as far as I know
realaud
Honored Contributor
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You have to notify the Beta administrator that your carrier has changed.  The new carrier may not participate in the Beta and now you are ineligible to participate.  As I understand it, the Beta is limited to T-Mobile users.

A lesson to be learned.  Do not switch carriers if you are in the middle of a Beta test.

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How do I contact the beta administrator?
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realaud
Honored Contributor
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I don't know, as I am not part of the beta. I would assume you would have gotten instructions when you were accepted. I know that somewhere in this app is a beta forum. You could try direct messaging one of the moderators by clicking thir ID on any of their posts.
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Burgess07
Cosmic Ray
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What carrier did you switch to?
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Starscreen
Galaxy
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Visible Mobile, but I am on an unlocked S24 Ultra

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realaud
Honored Contributor
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Yes, but when you join the beta, I assume your phone's configuration and carrier are examined and recorded.  If you switch carriers in the middle, a) your carrier may not participate, but b) even if they do, your configuration has changed and doesn't match the hardware/software that was approved.  I don't know why you would sign up for a beta test and then switch carriers right away. It makes more sense to stick with your carrier until the test is concluded. 

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USBetaModerator3
Beta Moderator
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Hello,

As we've discussed via DM channel, we will help you with deregistration/re-registration process once the spots are available. 

 

Regards,

One UI Beta Team