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Original topic:

App icon disappears form home screen after update the application

(Topic created: Wednesday)
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bhanuprakash
Constellation
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Hi , 

The app icon disappears from the home screen of my device after updating the application.

Getting notification that the application and actions are performing as expected. 

  • I can only find it on my phone by going to Settings > Apps > show System Apps > and then trying to launch from there
  • i can see the application after clicking the notification

Device details :Samsung Galaxy S23 (SM-S911U) running Android 14 with One UI version 6.1

2 Replies
RedOregon
Comet
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If you're running 6.1, this is the wrong place to report.
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USBetaModerator3
Beta Moderator
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Hello,

Thank you for reporting this issue with app icons disappearing from the home screen after an update. Since this behavior is not expected, we recommend submitting an error report via Samsung Members so the development team can investigate further.

How to Submit an Error Report:

1) Open the Samsung Members app on your device.
2) Go to Support > Error Reports.
3) Select "UI/UX" or "App Issues" as the category.
4) Provide a brief description of the issue, including any troubleshooting steps you’ve tried.
5) Ensure "Send System Log Data" is checked, then submit the report.

This will allow the development team to analyze system logs and diagnose the issue more effectively. We appreciate your patience and your contributions to the Samsung Community. 

For non-Beta community, please feel free to utilize the link below:

 S23 / S23+ / S23 Ultra - Samsung Community

Regards,
One UI Beta Team

 

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