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Our remote for the Frame TV started needing to be charged frequently, and now it won’t charge at all. Is there a way to replace the battery?... View Post 
Samsung_Moderator
Hey, thank you for reaching out to us for assistance. There are certain model remotes that allow you... View Post |
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Hello, ive got a Samsung GQ75Q900RGT 8k TV (2018) and a Samsung Odyssey OLED Monitor (2023). Now everytime i press the on/off button on my TV... View Post
Samsung_Moderator
Hello! Thank you for reaching out! If your TV and monitor are close together and using our universal... View Post |
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I am having trouble with Samsung TV Plus coming up every single time I switch my input to my Xbox series x. I was able to simply press my... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be concerning with the app popping up. I would... View Post |
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I would like to know how to enable the tv speaker and bluetooth headphones at the same time. View Post
Samsung_Moderator
Thank you for bringing up this important inquiry about your TV. After further research, it looks lik... View Post |
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Is there a way to play Spotify on the TV when in Art Mode? Have the TV connected to my stereo and when it goes into Art Mode it shuts off the... View Post 
JBTechfanatic
Just connect your phone via Bluetooth to The Frame, and then once it connects you’ll see an option f... View Post |
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Hi Everyone does Anyone know if the 75" QN90C TV will get a Firmware update for Google Voice Assistants? View Post
JBTechfanatic
On this model Alexa is built in. You can use any Google devices to control and you can use Samsung s... View Post |
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Hi Everyone I own the PANASONIC DP-UB820 4K Blu-ray player and last week when I Set my PANASONIC DP-UB820 4K settings to 4K instead of Auto and I... View Post
JBTechfanatic
Depending upon what the outsource is outputting the tv will give you all options available. If there... View Post |
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Does anyone know a fix for error code 60004 on the Frame TV? It pertains to the screen saver, I can access the apps/programming but the... View Post 
user_ams007
The error message is not related to your network settings, please try Go into art mode settings, tur... View Post |
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I don’t know the PIN number to renew frame picture subscription View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be concerning with not being able to use your ... View Post |
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within the last couple of days my TV (a 65" QLED) has been changing the input from where I have it to my HDMI input which is my ARC Speaker... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be furstratgin wiith your TV swithcing inputs ... View Post |
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As many others have posted, the 1503 update or whatever version came out in June/July 2023 has broken so many features on the frame. HDMI CEC... View Post 
userNbzHhjAe7v
they were totally useless during my calls. They just stick to the script. claim they never heard of ... View Post |
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Cc stops working, says it's on, must unplug tv to get it working again. May work day or 2 then must unplug again. View Post
Samsung_Moderator
Hello! Thank you so much for posting about this. I completely understand your concerns with the clos... View Post |
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I haven’t changed the art on my Frame for a bit so I decided to look for some new art. I can see the few suggested collections when initially... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be concerning with not being able to use the a... View Post |
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On Sunday Steelers football is not being shown in Northwest Pennsylvania. In a previous game I was able to watch the game game on my Samsung... View Post
Samsung_Moderator
Hello! Thank you for reaching out! That's definitely strange that you cannot connect now. Windows be... View Post |
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Both of my Roku TVs (Insignia and TCL) allow me to pause, rewind, and fast forward live OTA tv. I don't see this feature in my brand new S90C.... View Post
user_ams007
Unfortunately you can only Stop, Record and change the previous channels when you Samsung tv is Conn... View Post |
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So the above referenced TV suddenly started having audio sync problems. This TV has no soundbar-this issue is with the onboard sound. ... View Post
Samsung_Moderator
Hello! Thank you so much for posting about this. I certainly understand your concerns about the TV h... View Post |
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Strange that my post on July 31, 2023 was archived with no answer.So? Where is eScapes? Why can't I watch it on my Samsung QLED TV... View Post
Samsung_Moderator
Typically, when a channel or app is no longer available on our TVs, it's no longer offered per the d... View Post |
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I recently moved into a new house that has a conduit for tv cable but it doesn’t fit the one connect cable. We have our heart set on purchasing the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! If none of the information from the previous users did not help, ... View Post |
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Hello, We have our Frame hung with the mount that came with the tv and it is burning our wall. We have a line of discoloration up from the tv and a... View Post
Samsung_Moderator
Oh no! I hope everything is okay! I would recommend trying the information @JBTechfanatic said, and ... View Post |
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We bought the tv a little over a year ago so it's no longer under warranty. Recently it became stuck in a loop turning on and off. We've... View Post
Samsung_Moderator
Hey there, and thank you for reaching out to the Samsung Community regarding the television. I recom... View Post |
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Hi I have at 55Inch S95B OLED 4K HDR Smart TV (2022) and auto-detect HDMI not working How do I fix it View Post
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. If you've made sure the auto-detect feature is... View Post |
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I would like Samson to permanently remove TikTok from my TV. The reason being is that app does not need to be installed on the Smart TV for it to... View Post
Samsung_Moderator
Hello, Welcome to the Community. We understand your concerns with wanting an unwanted app removed. T... View Post |
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I’ve only just read all the posts and realised root of issues may be an update. My frame started behaving oddly, freezing, skipping and then i got... View Post
Samsung_Moderator
Hello, Ruth! You've tried some great troubleshooting steps to start off here. I would recommend tryi... View Post |
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Our power went off for a few minutes. After power was restored our universal remote cannot connect. I need to know how to ok remote without having... View Post 
RobXbalboa
Turn on tv. Wait about 10 secs Hold down pause/play and the back button at the same time for 5 secs.... View Post |
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it’s obnoxious. Fix it. View Post 
LeoWyatt89
Have you checked to see if the auto run function is disabled for smart hub? Just go to Settings > Ge... View Post |
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This applies to both Disney+ and Hulu: The menu content is fine, and you can scroll and select videos, and you can even click Play. But the... View Post 
Nickdawg41
I have the exact same issue on a QN55. Everything was working fine until 9/24. Hulu loads and I can ... View Post |
