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08-09-2022 08:09 AM in
QLED and The Frame TVsHi - I'm new to the forum. We just bought a QN65S95BAF tv which so far we really like. We're experiencing something strange though and I can't find out any info so thought I'd check here. Each evening, after the TV has been on for maybe 3 or 4 hours, the TV turns off, reboots and says the following in the upper right corner
"Screen Optimization - the next time you turn the power off from the remote control, Screen Optimization will run automatically to make the screen clearer"
I don't know if I need to be doing something but it seems like the Screen Optimization isn't running automatically since we continue to get this message each evening. Is there some setting I need to change? It's a little frustrating and I've gone through the whole online "e-book" but don't see anything pertaining to this. Appreciate any help you can offer!
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08-18-2022 06:46 AM in
QLED and The Frame TVsI apologize, I got the directions a little mixed up. Here they are.
Menu> Settings> All Settings> Connection> External Device Manager> HDMI Black Level
This is located on page 124 of the E-Manual. You can find the E-Manual here:
OSNATSCB-3.2.0_EM_Oscar_Pontus_Nike_Kant-SU2e_USA_ENG_220216.0.pdf
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08-15-2022 07:52 AM in
QLED and The Frame TVsI can definitely understand how frustrating this may be. Try setting your HDMI Black level set to Normal. You can do this by going to Settings > Picture > Black Level
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08-15-2022 08:52 AM in
QLED and The Frame TVsI appreciate your response but please note my TV is a S95B (complete number shown in my post above) and the suggestion you provided is not on my TV. I clicked on Settings and Picture and there is NO black level option. Could you please get back to me with instructions for my model TV? Many thanks for your response!
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08-18-2022 06:46 AM in
QLED and The Frame TVsI apologize, I got the directions a little mixed up. Here they are.
Menu> Settings> All Settings> Connection> External Device Manager> HDMI Black Level
This is located on page 124 of the E-Manual. You can find the E-Manual here:
OSNATSCB-3.2.0_EM_Oscar_Pontus_Nike_Kant-SU2e_USA_ENG_220216.0.pdf