Original topic:

Qn90a burn in

(Topic created: 10-29-2025 12:39 AM)
525 Views
Gordon16
Constellation
Options
QLED and The Frame TVs

I recently got burn in on a 85" Neo Qled QN90A. I am heart broken. Is there any chance its eligible for the 10 year burn in guarantee.

 
I've been a lifelong Samsung enthusiast and really hope i can get a resolution 
0 Likes

1 Solution


Accepted Solutions
Solution
CEParsons
Black Hole
Options
QLED and The Frame TVs

While I am not familiar with the specific 10 year guarantee for your device, as long as you registered the warranty within the proper time frame after purchase, you should be eligible for whatever coverage Samsung offers so long as you fall within the terms of that warranty.

You will need to initiate a warranty claim by contacting Samsung support and scheduling a repair at a certified Samsung repair center.

https://www.samsung.com/us/support/

Find a repair center near you: https://www.samsung.com/us/support/service/locations/

View solution in context

2 Replies
Solution
CEParsons
Black Hole
Options
QLED and The Frame TVs

While I am not familiar with the specific 10 year guarantee for your device, as long as you registered the warranty within the proper time frame after purchase, you should be eligible for whatever coverage Samsung offers so long as you fall within the terms of that warranty.

You will need to initiate a warranty claim by contacting Samsung support and scheduling a repair at a certified Samsung repair center.

https://www.samsung.com/us/support/

Find a repair center near you: https://www.samsung.com/us/support/service/locations/

Gordon16
Constellation
Options
QLED and The Frame TVs
Generally its darker but this is what I am seeing UCynnOLPp0.jpgWON4kCczW4.jpgMRfVjYSqYv.jpg2qIiTsCo0U.jpg
0 Likes