Original topic:

QN55Q screen fade

(Topic created: 08-26-2022 12:09 AM)
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userXWstd9KpaX
Constellation
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QLED and The Frame TVs

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 i have had the TV for four years so it is out of warranty.  I turn the TV on,  picture stays good for about five-ish minutes then starts to fade as seen in the pictures. The fade happens over about one minute to the point there is no watchable picture.  Anyone else had this issue or know a fix? I appreciate any advice,  suggestions,  or condolences! 

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GaryB82
Galactic Samsung Care Ambassador
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QLED and The Frame TVs
Sorry to say but the only fix would be having the TV checked and mostly having a screen replacement installed you can use the Live Chat feature on the main Samsung site to inquire about a repair or use one of the links below to find a Certified repair center near you

https://www.samsung.com/us/support/service/locations/
https://www.ubreakifix.com/locations


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If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


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3 Replies
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GaryB82
Galactic Samsung Care Ambassador
Options
QLED and The Frame TVs
Sorry to say but the only fix would be having the TV checked and mostly having a screen replacement installed you can use the Live Chat feature on the main Samsung site to inquire about a repair or use one of the links below to find a Certified repair center near you

https://www.samsung.com/us/support/service/locations/
https://www.ubreakifix.com/locations


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


Rydah
Planetary Samsung Care Ambassador
Options
QLED and The Frame TVs

This is the way!


Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
bkmelas
Nebula
Options
QLED and The Frame TVs
Condolences bro. Time to get a new TV.
Nowadays tvs don't last 5 years.
Samsung we are not your milky cows design tvs that last longer.
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