Works for me. Couple of hours without a single drop.
Id suggest we each take this with your local Samsung distributor. The more pressure we put on them the better.
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Original Story:
I have a per of QN90c 75" TV and a Q990B soundbar. After the TV was updated I immediately noticed sound drops with my soundbar. The drops would come at random intervals. Resetting the TV does not help. Neither does changing sound modes. Output via TV Speakers seems to be working fine drops-free. Searching online i found a few more similar cases with different Samsung TV models and Samsung soundbars affected by the same firmware.
The 1410.1 update doesn’t entirely resolve the issue for me. With an S95C and a Q700C soundbar when first turning on in the morning, it rapidly flicks between TV speaker and Soundbar. The only way to stop it is to switch eArC off or go soundbar only.
Yup. Same here. I’ve posted about this before. But same situation. The “E-arc set to auto” causes the soundbar to only play stereo pcm. Set the e-arc auto to off, then depending on your source, set the digital output audio to pass through or auto. Still not perfect but seems to work ok. On a side note, I’ve found switching to wifi connection vs hdmi fixes most of the issues as well.
I think it's an issue with dolby audio. When I turn off Dolby Audio on my Apple TV 4K the issue disappears (on Apple TV). Although it is still there when watching Blu-rays, and free to air broadcasts with the Dolby audio feature. I noticed this when I streamed a movie with 5.1 Audio with no sound dropout (on Apple TV 4K).
I have started a new thread for the 1410 update for those still having issues with Samsung soundbars and eARC. I can't believe it's been almost 2 months without the issue being completely resolved.
