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05-29-2025
05:26 PM
(Last edited
06-12-2025
05:04 PM
by
SamsungCaleb
) in
I have three led tvs and the 2016 channel does not see, you can see it at the tv guide, I thought was the tv because there are 3 year old but I bought 65” q led from Sam’s and is doing the same thing
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06-02-2025 06:46 AM in
QLED and The Frame TVsJust to confirm, are you using the Samsung TV+ app, or a different device to receive channels? Also, is it one specific channel that is buffering, or all of them? Lastly, have you checked for software updates on your TV? Here's on link on how to update the TV: https://www.samsung.com/us/support/answer/ANS10002051/
I would also like to add that support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured for: https://www.samsung.com/visitcountry/
Did you know? Your region more than likely has a community of its very own!! Check out the following link and join the community in your region: https://r2.community.samsung.com/
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06-01-2025 03:01 PM in
QLED and The Frame TVsHello! Thank you for reaching out! The channel will be region-based, depending on the location the TV is in, it will have different channels.
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06-01-2025 03:10 PM in
QLED and The Frame TVsI live in Puerto Rico, which is part of the United States, and I stopped watching it 6 months ago. However, I see in the guide that it is available, but when I select it, it just keeps buffering.
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06-02-2025 06:46 AM in
QLED and The Frame TVsJust to confirm, are you using the Samsung TV+ app, or a different device to receive channels? Also, is it one specific channel that is buffering, or all of them? Lastly, have you checked for software updates on your TV? Here's on link on how to update the TV: https://www.samsung.com/us/support/answer/ANS10002051/
I would also like to add that support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured for: https://www.samsung.com/visitcountry/
Did you know? Your region more than likely has a community of its very own!! Check out the following link and join the community in your region: https://r2.community.samsung.com/