Original topic:

I bought a new 240 hhz 85 inch

(Topic created: 6 hours ago)
58 Views
userJILcm9VVzi
Constellation
Options
QLED and The Frame TVs
And I'm getting this really bad light blotching on when the screen is black. Trouble shot with Samsung Tech support, no luck. Does the seem normal?

image


0 Likes
4 Replies
Pianodude58
Neutron Star
Options
QLED and The Frame TVs
No, severe light blotching on a black screen isn't normal and often indicates an issue with the LED backlight system (clouding/backlight bleed), panel, or diffuser, especially on large 85-inch TVs, suggesting a hardware fault needing professional repair rather than simple troubleshooting, even after Samsung support. While minor clouding can be inherent in LED tech in dark rooms, significant blotches usually mean failing LEDs or components, requiring a technician to inspect the backlights or panel. 
IraqVet04
Galaxy
Options
QLED and The Frame TVs
It doesn't look normal to me in my opinion.
userJILcm9VVzi
Constellation
Options
QLED and The Frame TVs
Thanks for the help and opinion everyone. They're going to issue an exchange
Pianodude58
Neutron Star
Options
QLED and The Frame TVs
Glad they are taking care of you