- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
โ12-03-2025 10:56 AM in
QLED and The Frame TVsWhen I select Art Store on my Frame it is stuck on "loading." I have already done everything recommended including power cycling, signing out and back in my Samsung account, signing out and back in my Wireless network, ensuring I have the latest software update, resetting the smart hub, and even factory resetting my Frame. All the other online functions work on my TV except accessing the Art Store, a subscription I pay for. Would appreciate help! ๐
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
a week ago in
QLED and The Frame TVsSeems like the fix for me was to set the DNS IP address manually to 8.8.8.8 in IP Settings (under Network Settings). It worked like a charm!