I bought the new 85-inch QN90C just 5 days ago, and now both Disney+ and Hulu will not play shows. The menu content is fine; you can scroll and select videos and even click Play. But the screen goes blank, and after a couple of minutes, an error appears. I have installed the latest Samsung software version: T-PTMCAKUC-1310.3, E0301500,BT-S and I have reinstalled both apps (they are built-in, so you can't delete them). I have power cycled, reset the TV 3 times, reset the Samsung Hub 2 times, and unplugged it 3 times, and it still does not work.
All other apps (Netflix, Amazon Prime, Paramount+, Youtube, and Max) work fine on the QN90C.
Both Disney+ and Hulu work flawlessly on my Samsung Galaxy 22, Samsung Q60R TV, and my PC - the problem is only on this TV.
I get the following errors:
Hulu Error Code: P-DEV320
Unique Error ID: player-2-32191c7c
Disney+: no error code, just a message that something is wrong.
For those that are experiencing this could you please shoot our moderators ( @SamsungModerator1 ) a private message with the Model name, Model version, and Serial number of your television?
Same issue here for several months now. I spent an hour on chat with Hulu 1 or 2 months ago where they tried to gaslight me about my internet connection and a bunch of other things even though Hulu and Disney work fine on my PS5 attached to the exact same TV and internet.
