I have a 75 inch QLED QN75Q7FAMF . It will not turn on after I changed providers from cable to fiberoptic. I tried everything. I disconnected everything and reconnected everything after several days of being disconnected ,I was able to turn it on but when I turned it off it would not come back on. I believe it's the one connect box. My question is one connect box model numbers SOC1004R compatible with SOC1000MA? They have the same part number.BN68-07104D-00. E mail <HIDDEN>
Hello, thank you for reaching out to our Community regarding the television. Yes you can contact our phone support at 1-800-726-7864 for assistance as mentioned or you can contact our parts department J&J international online at Samsungparts.com or by phone at 1-800-627-4368 for further help with the part compatibility inquiry for accurate information.
Hello, thank you for reaching out to our Community regarding the television. Yes you can contact our phone support at 1-800-726-7864 for assistance as mentioned or you can contact our parts department J&J international online at Samsungparts.com or by phone at 1-800-627-4368 for further help with the part compatibility inquiry for accurate information.
