Original topic:

75” The Frame TV sleep/motion sensor stopped working

(Topic created: 2 weeks ago)
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Boscobbear
Constellation
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QLED and The Frame TVs

My 75” The Frame TV sleep/motion sensor stopped working. It used to work. Is there a fix for this problem?

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SamsungTam
Honored Contributor
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QLED and The Frame TVs

Hello! @Boscobbear   Thanks for posting about this. I completely understand your concerns with  the TV sensor not working. Verify motion sensor settings, check to see if the feature is enable. Navigate  to Settings> General> Motion sensor. Ensure the motion detection and related features are toggled on Just to get more information, Does this happen when you use Art Mode? 


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