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I am trying to watch NCIS: Sydney on CBS.com. I am having SAP playing. It states if I wish the narrative to end, turn off SAP. I found the post... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! Just want to confirm do you by chance have them turned on the web... View Post |
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I am trying to play a PowerPoint presentation continuously on a Samsung UN55H6503AF TV. The presentation plays and loops as it should. However,... View Post 
userella012
Can you export your file and save it as PPTX? PPTX is the native handle for pp in Microsoft. or, fil... View Post |
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Hi all I'm preparing to cancel my TV licence but the TV has Rakuten TV that receives live broadcasts is there anyway I can get rid of this app?... View Post 
Popsicle20
This is the US support forum. You'll probably have better luck getting an answer in the UK forum. ht... View Post |
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I just bought a UN58CU7000FXZA and when I click the cast button on my phone (an s23 ultra) it will not find the TV. I have tried changing wifi... View Post 
Samsung_uEZHYg2
I found my answer finally. Newer Samsung TVs do not allow for traditional casting. https://eu.commun... View Post |
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I have a UN43RU7100F LED Flat Screen TV purchased several years ago. I want to establish "favorite channels". The manual says to press the... View Post 
userTgLcONgUjC
OK, what I wanted to do was to change the default TV channel. I'd power up the TV, and automatically... View Post |
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Why do closed captions still sometimes show on my SAMSUNG 65" Class S90C OLED 4K Smart TV QN65S90CAFXZA 2023 even after turning them off in... View Post
Samsung_Moderator
Hi there, Great question! It could be the captions are coming from an external device, such as a cab... View Post |
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Tablo 4th Gen is great, I use it all the time. But I have to use it with an app on a streaming device; the existing Samsung TV Tablo app is for... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This would be up to the app devs to implement this. You can use t... View Post |
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Samsung_Moderator
Hello! Thank you for reaching out! To locate most parts that you would need please visit our parts w... View Post |
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Hi, I am trying to reset my HAU8000 TV and have to open the hospitality mode in order to unlock the reset in settings. I tried Mute - Up - Down -... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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How do i remove a user from my tv log in View Post
Samsung_Moderator
Hello! Thank you for reaching out! Just want to confirm are you asking about a specific app or do yo... View Post |
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Cannot turn off audio description .menu item greyed out. View Post
Samsung_Moderator
Hello! Thank you for reaching out! That is strange how the option is greyed out. If you mean closed ... View Post |
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My recently acquired Samsung 65" S95C OLED TV is encountering intermittent 2-5 second disruptions in both video and audio when attempting to... View Post
Samsung_Moderator
I can certainly understand if my gaming experience was interrupted by this problem. Thank you for sh... View Post |
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Can I use my phone charger to recharge the solar remote, or do I need to buy a specific charger for the remote? The solar battery is depleted... View Post 
greggjh1987
I believe if they both take type c charger then yes but also have to consider the type of charger as... View Post |
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I had Samsung technician at home trying to fix my screen . Aftwr doing several factory resets. I don't have the Game hub on the menu on the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! That does seem strange how it disappeared, I would recommend tryi... View Post |
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Typically wouldn’t do some thing like this but the customer service from Samsung has really tested my patience. December 18th I noticed the... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I apologize for any inconvenience this may cause. I see right now... View Post |
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why does My new Samsung CU7000 58 tv Tv remote turns on my insignia NS-32F201NA23TV and Xbox all at the same time? View Post
Samsung_Moderator
Hello! Thank you for reaching out! Some of the remotes that come with our TVs are universal remotes ... View Post |
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My PlutoTV app does not load on my Samsung TV, model UN75TU700DFXZA. I have tried uninstalling and reinstalling the PlutoTV app, but the problem... View Post 
LeoWyatt89
So, with this particular issue, the only thing Samsung can advise is reinstalling. Samsung doesn't o... View Post |
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ESPN seems to be the only app with this issue, though I just got the TV two weeks ago. While watching ESPN app, the TV completely freezes after... View Post
Samsung_Moderator
Hello! Thank you so much for posting about this. I completely understand your concerns with the ESPN... View Post |
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Today I bought a Samsung 65" Smart TV, model # CU8000B. My previous TV was not "smart", so I have a separate Roku with about 40 apps,... View Post
Samsung_Moderator
Hello! Thank you for reaching out! If it's a separate Roku device you should not need to do this you... View Post |
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Just recently, every time I press the "exit" button on my tv remote, it goes to the ion channel in the Samsung Plus. I have put new... View Post |
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I would like to use "Ambient mode / Photos" on CU7000. Anyone know how to access it? ... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can certainly understand wanting to use such an a... View Post |
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When booting my ps5 today, the screen of the tv (55” S90C) went completely black, even the tv menus were black (audio still on though). By turning... View Post
Samsung_Moderator
Hello! Thank you for reaching out! That is strange that Game mode is causing this issue. I would rec... View Post |
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Hi, Purhased a Samsung CU8000 on Black Friday Sales. The TV continues to have problems with Applications freezing. I have performed a cold boot,... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your apps freezing like th... View Post |
