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Hi, I am trying to reset my HAU8000 TV and have to open the hospitality mode in order to unlock the reset in settings. I tried Mute - Up - Down -... View Post 
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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How do i remove a user from my tv log in View Post
Samsung_Moderator
Hello! Thank you for reaching out! Just want to confirm are you asking about a specific app or do yo... View Post |
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Cannot turn off audio description .menu item greyed out. View Post
Samsung_Moderator
Hello! Thank you for reaching out! That is strange how the option is greyed out. If you mean closed ... View Post |
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My recently acquired Samsung 65" S95C OLED TV is encountering intermittent 2-5 second disruptions in both video and audio when attempting to... View Post
Samsung_Moderator
I can certainly understand if my gaming experience was interrupted by this problem. Thank you for sh... View Post |
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Can I use my phone charger to recharge the solar remote, or do I need to buy a specific charger for the remote? The solar battery is depleted... View Post 
greggjh1987
I believe if they both take type c charger then yes but also have to consider the type of charger as... View Post |
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I had Samsung technician at home trying to fix my screen . Aftwr doing several factory resets. I don't have the Game hub on the menu on the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! That does seem strange how it disappeared, I would recommend tryi... View Post |
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Typically wouldn’t do some thing like this but the customer service from Samsung has really tested my patience. December 18th I noticed the... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I apologize for any inconvenience this may cause. I see right now... View Post |
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why does My new Samsung CU7000 58 tv Tv remote turns on my insignia NS-32F201NA23TV and Xbox all at the same time? View Post
Samsung_Moderator
Hello! Thank you for reaching out! Some of the remotes that come with our TVs are universal remotes ... View Post |
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My PlutoTV app does not load on my Samsung TV, model UN75TU700DFXZA. I have tried uninstalling and reinstalling the PlutoTV app, but the problem... View Post 
LeoWyatt89
So, with this particular issue, the only thing Samsung can advise is reinstalling. Samsung doesn't o... View Post |
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ESPN seems to be the only app with this issue, though I just got the TV two weeks ago. While watching ESPN app, the TV completely freezes after... View Post
Samsung_Moderator
Hello! Thank you so much for posting about this. I completely understand your concerns with the ESPN... View Post |
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Today I bought a Samsung 65" Smart TV, model # CU8000B. My previous TV was not "smart", so I have a separate Roku with about 40 apps,... View Post
Samsung_Moderator
Hello! Thank you for reaching out! If it's a separate Roku device you should not need to do this you... View Post |
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Just recently, every time I press the "exit" button on my tv remote, it goes to the ion channel in the Samsung Plus. I have put new... View Post |
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I would like to use "Ambient mode / Photos" on CU7000. Anyone know how to access it? ... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can certainly understand wanting to use such an a... View Post |
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When booting my ps5 today, the screen of the tv (55” S90C) went completely black, even the tv menus were black (audio still on though). By turning... View Post
Samsung_Moderator
Hello! Thank you for reaching out! That is strange that Game mode is causing this issue. I would rec... View Post |
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Hi, Purhased a Samsung CU8000 on Black Friday Sales. The TV continues to have problems with Applications freezing. I have performed a cold boot,... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your apps freezing like th... View Post |
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Would like to use "Ambient mode / Photos" on CU7000. Anyone know how to access it? View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this. I've got just what you need. The link below is our g... View Post |
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We have a Mohu antenna that is attached to a wall by Velcro, a coaxial cable goes from the antenna to an small amplifier that has 2 cables coming... View Post
Samsung_Moderator
Hello! Thank you for reaching out! That is a good question, as I don't have one myself I cannot test... View Post |
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I hooked up my new tv today and everything is working fine. The thing I can't figure out is how to make programs playing in a 4:3 resolution... View Post 
JBTechfanatic
The content must allow it and if it does press menu then settings then go to picture settings then g... View Post |
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We keep seeing graphics glitches when using the HDMI ports with a computer or a Roku, for example. So, we unplug the device's HDMI cable and... View Post
JBTechfanatic
Few things make sure any outsource is set to auto resolution output settings. Force feeding any unsu... View Post |
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I bought a Samsung - 70” Class TU6985 4K Crystal UHD Smart Tizen TV 2 years ago and the other day the frame started separating from the screen. Has... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be concerning with your TV frame coming off. T... View Post |
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Hello, I purchased a 55 inch NeoQLED TV QN55QN90BDF roughly 6 months ago in May. In October I started experiencing issues with the panel flickering... View Post 
SamsungJustin
Hello, this particular situation would need to be handled by Samsung directly, our community will no... View Post |
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I've had it with this UN65J8500 TV. It is obvious to anyone that Samsung doesn't stand behind their products and knowingly designed and... View Post
SamsungJustin
Hello, @userH8etT1S7uR . We're sorry to see you're upset! We do not see where you've contacted Samsu... View Post |
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I'll like to know why my 65" s95b tv keeps turning off and on, a few seconds after i turn it on, even when watching tv for a while it... View Post 
userUC1G3qmxjd
So my S95B is shutting off and on intermittently as well. How did you fix it? View Post |
