Original topic:

UN55D6005SFXZA corrupt firmware

(Topic created: 09-14-2025 01:22 PM)
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userOeEHdHWK3M
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My UN55D6005SFXZA has corrupt firmware i believe and there is no updated firmware available, it comes on for 5 sec shows the tizen boot screen then shuts off. i just need the original (since there is no updated) firmware to put on a usb stick and turn on tv. support refuses to give me the file.. anyone else have any suggestions?

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Samsung_Moderator
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Hello, userOeEHdHWK3M. Welcome to the Samsung Community! Here's a link to our support page with answers for your inquiry. Please let us know if this helps!
https://www.samsung.com/us/support/answer/ANS10002051/

userOeEHdHWK3M
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i have been there they want to send out a tech for a 14 yr old tv im not paying for that when i am more than capable of flashing a firmware if someone would just provide it. it seems like samsung is not very self repair friendly.

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Samsung_Moderator
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I apologize, I was actually referring to the link found in the "Update Using USB" section. Once you enter your TV’s model number, it’ll guide you to the latest downloadable software updates available for your device. From there, you can manually update your TV via USB. Hope this helps!

 

userOeEHdHWK3M
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there is no firmware software available, update nor original 

https://www.samsung.com/us/support/downloads/?model=N0020442&modelCode=UN55D6005SFXZA

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userOeEHdHWK3M
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is the online support over?

 

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Samsung_Moderator
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We truly appreciate your continued support and loyalty to Samsung. Keeping your TV up to date is important, and we understand how valuable that is to you. After taking a closer look into this specific model, we found that—due to its age—firmware updates are no longer available for download online.

While we know this may not be the news you were hoping for, we want to thank you for being a part of the Samsung family. If you ever decide to explore newer models, we’d be happy to help you find one that fits your needs perfectly.
Sincerely, 
Samsung Community Team

userOeEHdHWK3M
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why are the firmware updates removed, that seems like a no brainer that you would keep them for legacy support?

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