Monitors and Memory

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Micro SD Card Warranty Service

Posted by 01-14-2023 09:33 AM in Monitors and Memory

I bought SAMSUNG PRO Plus + Reader 256GB microSDXC (mb-md256kb/am) few months ago. The read speed is normal (160MB/s), but write speed is... View Post

01-14-2023 02:00 PM

You may call or text START to 1-800-726-7864 to contact Samsung directly. View Post

Warranty Nightmares Infinite Looping On Level 1 Support - Samsung Neo G9

Posted by 01-10-2023 10:52 PM in Monitors and Memory

I can not state how disappointed I am with my time with Samsung Warranty/Support on a product that cost me $1500. For a multi-billion company I... View Post

01-11-2023 09:31 AM

Hello! Thank you for reaching out! I can see how this may be frustrating with your monitor having th... View Post

Samsung G9 Neo - Windows 11 HDR flickers off and on every few hours

Posted by 01-04-2023 06:25 AM in Monitors and Memory

Please help! I'm looking for a solution to this annoying problem. While using the monitor on a windows 11 machine - I9 13900k + RTX... View Post

01-05-2023 02:16 PM

Hello! Thank you for reaching out! That's definitely strange with the HDR flicking like that. I woul... View Post

Samsung Monitor 27" Plastic Frame Detaching

Posted by 12-29-2022 04:46 PM in Monitors and Memory

Hello, Need advice on how to register an warranty claim on my Monitor, purchased on April/22. SN <hidden> MODEL LC27G55TQWEXXY ... View Post

12-31-2022 01:18 AM

Contact Samsung 1-800-726-7864 I'd remove the sn from the post. View Post

iPad using a M5 Monitor as external display

Posted by 12-25-2022 09:29 PM in Monitors and Memory

Recently I’ve bought a Samsung M5 Smart Monitor and I’m wondering if it’s even possible to use it as external display for iPad Pro? ... View Post

12-26-2022 05:20 PM

The Samsung M5 Smart Monitor does have Apple Airplay compatability. So any Apple device that support... View Post

strips on C49hg90dm

Posted by 12-20-2022 03:12 AM in Monitors and Memory

Sometimes i see wired strips "lines" on my C49hg90dm that disappear when I restart my computer (it doesn't appear on the screen menu).... View Post

12-25-2022 09:37 AM

I am having the same issue.. It takes 10 minutes to startup.. I will get lines and then it will star... View Post

odyssey g9 display port converter to hdmi

Posted by 10-19-2022 04:15 AM in Monitors and Memory

Hello, I have a laptop and ps5. So I need 2 HDMI input. But this monitor does not have it. And I bought some DISPLAY TO HDMI converters. But... View Post

12-23-2022 02:08 PM

yes this product is worked, now we can use multiple HDMI Opens in new window PDF Download Word Downl... View Post

Monitor stuck on and switiching to store mode

Posted by 12-19-2022 08:20 AM in Monitors and Memory

I have a monitor LC27F398FWNXZA that keeps flashing into store mode. Ive tried unplugging the power and HD MI, that didn't work to fix it. It... View Post

12-21-2022 02:39 PM

Hello! Thank you for reaching out! This is definitely an odd issue to have with your monitor going i... View Post

Attach the Odyssey G9 to a Thunderbolt 3 Port on My Dell Laptop / Alienware

Posted by 12-19-2022 10:54 AM in Monitors and Memory

I have both a mini-display port (USB-c) and a Thunderbolt port on my laptop. Is it possible to use the Thunderbolt port to speed up the connection... View Post

12-20-2022 03:40 PM

No not necessarily. Displayport is your best choice because it supports higher bandwidth for your vi... View Post

Blue box appearing randomly on Samsung Syncmaster 244T

Posted by 12-14-2022 03:47 PM in Monitors and Memory

Hi there, I have an older Synchmaster 244T (LS24BRBAB/XAA) that seems to randomly throw a menu-looking blue square in the middle of my screen... View Post

12-15-2022 10:02 AM

Due to the age of your monitor a likely scenario is the electrolytic filter capacitors are drying ou... View Post

55" Odyssey Ark white streak (or light saber scratch)

Posted by 12-13-2022 07:05 AM in Monitors and Memory

This bright streak appears when the brand new Ark is powered on, it persists regardless of source or cable used. We've tried picture... View Post

12-14-2022 05:49 AM

I agree and figured as much, thanks for the reply-- Opens in new window PDF Download Word Download E... View Post

New Feature/Setting Request for Samsung Odyssey G9 49"

Posted by 02-01-2022 12:55 PM in Monitors and Memory

Hello, I use my Samsung Odyssey G9 and totally love it, it's a perfect monitor for gaming, productivity, and combining the two. It has... View Post

12-08-2022 02:05 PM

Same request as this: https://us.community.samsung.com/t5/Monitors-and-Memory/New-Feature-Setting-Re... View Post

Brand new 49" S95UA Series

Posted by 12-10-2022 06:03 AM in Monitors and Memory

Last night I unboxed my brand new samsung 49" S95UA monitor, from the first plug in I have who thick gray and black vertical lines/dead spots.... View Post

12-10-2022 11:57 AM

If this still happens with the monitor only plugged into the power and nothing else it's definitely ... View Post

Samsung Odyssey Ark Leaked Light

Posted by 12-09-2022 02:34 AM in Monitors and Memory

Hello People, Anyone got this on his Ark? On a 3500 dollards screen it was not supposed to happen. thx in advance ... View Post

12-09-2022 07:26 AM

Hello, We understand how concerning the light around the edges of the monitor is. We recommend havin... View Post

LC49RG90SSNXZA Glitchy Distortion

Posted by 12-05-2022 06:30 PM in Monitors and Memory

Greetings, I got my CRG49 last July, and it has for the most part worked very well until about 2-3 weeks ago. I get a band of artifacts in a... View Post

12-08-2022 05:24 PM

With this happening even after you trying some troubleshooting steps, this is going to require servi... View Post

I have a NON EXISTING Firmware for Odyssey G9?

Posted by 11-26-2022 03:35 AM in Monitors and Memory

Hi, I recently bought a G9 Odyssey from BestBuy and ended up buying another one recently. I checked the firmware of the first monitor and it said... View Post

12-07-2022 05:32 PM

If y'all bought the same model, it's possible that because it's a "business" model, it has a differe... View Post

Wall mount options for the the Odyssey Ark 55

Posted by 11-29-2022 03:39 PM in Monitors and Memory

Are there any wall mounting options for the Odyssey Ark? I am looking for something that does still allows me to rotate and make height... View Post

12-05-2022 02:30 PM

Hey Ryan! I’d be happy to help with your question regarding the mount! The Rotating TV Wall mount is... View Post

860 EVO 500GB Not supported and is not seen

Posted by 12-05-2022 01:31 AM in Monitors and Memory

I have 860 EVO 500GB and it's not working and i can't do anything with it. I can see it in Magician version 7.2 but i can't do... View Post

12-05-2022 12:14 PM

Very cool! happy computing. View Post

Issues with odyssey ark stand

Posted by 11-27-2022 03:45 PM in Monitors and Memory

I'm trying to tighten the screws on the top of the stand into the back of monitor and no matter what I do they will not tighten. I'm... View Post

12-01-2022 07:40 PM

Yes I had this issue. It's solution was based on the position of the TV. I initially tried to do it ... View Post

Odyssey Arc Blank Screen

Posted by 11-19-2022 01:01 PM in Monitors and Memory

I just bought the Odyssey Arc a couple of weeks ago, and the screen will not turn on. When I got the monitor, it worked fine for the first week. I... View Post

12-01-2022 07:36 AM

Hello, Everyone. I can definitely understand the concern with the odyssey ark coming up to a blank s... View Post

Samsung refusing warranty

Posted by 11-29-2022 07:32 AM in Monitors and Memory

I purchased a new, unused, in original packaging 2TB 870 EVO SSD from eBay in May of 2021. I was having performance concerns with it and reached... View Post

11-29-2022 09:53 AM

Hello! Thank you for reaching out! I understand how this can cause some frustration with not being a... View Post

Connect PS5 & Computer to G9 Monitor

Posted by 11-24-2022 11:55 AM in Monitors and Memory

I recently bought a Samsung Odyssey G9 monitor but it only has one HDMI port. I want to connect both the desktop computer and PS5 to the monitor. ... View Post

11-25-2022 12:02 PM

Hey W100 You will need to buy a HDMI splitter and switch back and forth when need, they are cheap yo... View Post

Samsung Odyssey G9 monitor doesnt recognise Windows laptop

Posted by 11-19-2022 01:05 PM in Monitors and Memory

My Samsung Odyssey G9 monitor will not connect with my windows laptop. Using the HDMI port.An apple computer will connect with the monitor... View Post

11-21-2022 01:30 PM

Hello! Thank you for reaching out. I understand how this can be frustrating with not being able to u... View Post

odyssey ark dark lines

Posted by 11-21-2022 01:32 AM in Monitors and Memory

Sometimes when I turn it on there are dark lines on the screen that I've tried troubleshooting various ways and nothing seems to actively work,... View Post

11-21-2022 09:40 AM

Those pixels appear to be dying. @The_Lemon is correct, you will have to have it serviced. Good luck... View Post

Odyssey Ark not supporting multi input Devices at the same as PBP mode

Posted by 10-28-2022 01:37 AM in Monitors and Memory

its really downside as 3k$ monitor cannot even support multi inputs at the same time, when will Samsung release a firmware to support that ? PBP... View Post

11-20-2022 09:13 AM

At this time the Ark does not allow for more than one input at a time. There is a work around. You c... View Post

Samsung T7 not Recognized by phone FIXED!!!

Posted by 11-09-2022 12:15 AM in Monitors and Memory

Got the T7 shield and set it up on my laptop first and then tried to connect to my note 9 and it wouldn't recognize it. I figured it out! For... View Post

11-09-2022 12:25 AM

That was nice of you View Post

Samsung Odyssey G70A constantly disconnects

Posted by 11-08-2022 12:07 AM in Monitors and Memory

So my 4 months old G70A (LS28AG700NNXZA) purchased from bestbuy starting to show sign of issue. It keeps turning off itself and stay off for a... View Post

11-08-2022 08:05 AM

Hello, We understand how frustrating it is when the monitor is powering off, especially in the middl... View Post

Unable to reset SSD T5 Portable

Posted by 11-06-2022 07:41 AM in Monitors and Memory

Hi Support Team, I purchased a 500GB SSD in 2020, and haven't used it for a long time. When I check it today, my password is not working... View Post

11-06-2022 05:34 PM

Connect your Samsung SSD to a Windows 7 based computer and make sure it is not the boot drive. Insta... View Post

Odyssey G9 problem - white spots

Posted by 10-31-2022 11:30 PM in Monitors and Memory

So I recently bought a Odyssey g9 gaming monitor. I'm getting these white lights from top 2 ... View Post

11-01-2022 07:52 AM

If you’re experiencing picture issues with your Odyssey Ark gaming screen you can solve them using a... View Post

Odyssey Ark won’t go past 120

Posted by 10-26-2022 02:02 PM in Monitors and Memory

Hello, I’ve had the ark since launch and it has been working at 165gz fine. But last night I’ve been trying to find a fix using either Nvidia... View Post

10-29-2022 10:46 AM

Hi guys, I had the exact same thing happen. Flying at 165 and then knocked down to 120. I had to rol... View Post