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Samsung Magician: Authentication is Required / Unverified

(Topic created: 03-18-2023 08:10 AM)
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Oxcar
Constellation
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Monitors and Memory

Hi, advice on how to fix this:? Firmware and software all up to date. 

Thx!!

Oxcar_0-1679152002214.png

 

 

 

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maxag0n
Constellation
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Monitors and Memory

Hey, everyone! I just installed the 990 into my machine and ran into the same issue. What eventually fixed it was uninstalling Magician and re-installing it from the standalone download at https://download.semiconductor.samsung.com/resources/software-resources/Samsung_Magician_installer_O....

I had initially installed Magician as part of the bundle with the Data Migration tool, and that seemed to cause issues.

Hope this helps!

 

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5 Replies
Borja_Lopez
Constellation
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Monitors and Memory

Same situation, I have the 1TB 990 Pro hard drive which is in the same state as the Constellation user.

The rest of the Samsung hard drives I have in my computer:

- 980 pro 1TB
- 970 Pro 1TB
- 970 Evo 1TB
- 2x 870 Evo 2TB

They appear without problems.

What solution do we have?

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BobbyTea
Constellation
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Monitors and Memory

I just installed a 990 Pro today and have the same issue.  I was hoping to install the latest firmware to address the wear level reporting issue.

 

 
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websterpage
Constellation
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Monitors and Memory

Same problem here. Another computer on the network is able to authenticate its Samsung SSD using magician, but the one with the 990 in it can't.

 

 
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Solution
maxag0n
Constellation
Options
Monitors and Memory

Hey, everyone! I just installed the 990 into my machine and ran into the same issue. What eventually fixed it was uninstalling Magician and re-installing it from the standalone download at https://download.semiconductor.samsung.com/resources/software-resources/Samsung_Magician_installer_O....

I had initially installed Magician as part of the bundle with the Data Migration tool, and that seemed to cause issues.

Hope this helps!

 
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Oxcar
Constellation
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Monitors and Memory

Yep, that's all it took for me!

Thanks much @maxag0n !!