My monitor doesn't exist?

[dtilford]

I have a monitor purchased from Amazon with the model number LS49CG950ENXZA.  This is directly from the packaging, and the software menu in the monitor OSD itself.  Nowhere on Samsung's websites can I find any reference to this monitor existing.  There is certainly no support page.  Nowhere I can get firmware or driver updates.  How does this happen?

[meself]

Actually found the Amazon listing and also on samsung site

[LongHiker]

@dtilford Checkout the post https://us.community.samsung.com/t5/Monitors-and-Memory/G95C-GSYNC-Model-LS49CG950ENXZA-cannot-find-... 

[ddaniel51]

Like this?

[dtilford · Accepted solution]

I found the correct support site for my model with updated firmware available.  Apparently my monitor is a Hong Kong model.

https://www.samsung.com/hk_en/support/model/LS49CG950ENXZA/

This is the only correct solution.  Everyone else suggesting that the "0" should be a "D" are incorrect.