LF27T450FQRXUF 27 monitor firmware upgrade not working

[MuhammadOmar]

I have Samsung LF27T450FQRXUF 27" Full HD 75Hz 5ms Freesync (HAS-Pivot) IPS Monitor

I downloaded (M-T4500FCFA-1009.2) and unzipped the file: M-T4500FCFA-1009.2[9AB0].bin and I placed that on the root of my 16GB, fat32 formatted USB FAT32 thumb drive but I get this message when I try and install the new firmware:

i try to change the file name from  M-T4500FCFA-1009.2[9AB0].bin TO  M-T4500FCQA-1009.2[9AB0].bin aslo not work 
any one face the same issue before with this model 

[Samsung_Moderator · Accepted solution]

Thank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. https://www.samsung.com/us/common/visitlocationsite.html

In the case of this being a business monitor please visit the site below to get help:

https://www.samsung.com/us/business/support/