Solved: I have a NON EXISTING Firmware for Odyssey G9? - Samsung Community

ijaxp89 · ‎11-26-2022

Hi, I recently bought a G9 Odyssey from BestBuy and ended up buying another one recently.

I checked the firmware of the first monitor and it said 1017 like shown in the attached photo, BUT THIS FIRMWARE DOES NOT EXIST ANYWHERE on Samsung and NO ONE seems to have it.

But the second monitor says it's firmware is 1016. I really like the 1017 firmware because even from side to side the VIEWS are different to my eyes when it's put on same FPS or any other setting under same contrast/brightness etc.

How can I extract 1017 from the monitor and install it on the other monitor using a USB, why do I have 1017 version when no one even the Samsung site DOES NOT have it?

Samsung_Moderator · ‎12-07-2022

If y'all bought the same model, it's possible that because it's a "business" model, it has a different firmware than "non-business" models. You'll need to contact our business center for further assistance. They can be reached at 877-541-1055.

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Ararys · ‎12-06-2022

Just ordered one through samsung.com and it also has 1017

Samsung_Moderator · ‎12-07-2022

If y'all bought the same model, it's possible that because it's a "business" model, it has a different firmware than "non-business" models. You'll need to contact our business center for further assistance. They can be reached at 877-541-1055.

Original topic:

I have a NON EXISTING Firmware for Odyssey G9?

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