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About 4 days ago, Amazon Prime Video app stopped working. Netflix and YouTube apps work fine. I have tried everything suggested by Amazon and other... View Post 
Samsung_Moderator
Hello! I understand how this can be frustrating with prime not working on your TV. If this is the on... View Post |
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Compre hace menos de un año mi tv samsung y hoy encendió, pero no se ve ninguna imagen. Que triste que una marca tan reconocida sea tan... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I understand how this can be frustrating with your TV not display... View Post |
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There some apps I can't download like hulu or hbo max, how can I download it? View Post
Samsung_Moderator
Hello! Thank you for reaching out! I understand how this can be concerning with not being able to us... View Post |
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My tv no longer alerts when the washer is finished or dryer. How do I turn the alerts back on? View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. It sounds like the notification feature has been tu... View Post |
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I'm using WIFI on my QN90B, but wanted to use an ethernet connection for Xbox Cloud available from the TV. Wifi is working, but for some... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I understand how this can be concerning with your wired connectio... View Post |
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Hi everyone, hope everything is going well. I have a question, can watch local channels with my SMART TV CRYSTAL UHD AU8000 43" ... View Post |
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Why have Samsung smart TV model UN55J6201AFXZA stop supporting HULU this week #SamsungTV @userGj22vB51qt View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with not being able to use the Hulu app. This will b... View Post |
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I have a 65" Q80A series and tonight I noticed a white haze spanning from about 60% to 90% across the border between the stream and the... View Post
Samsung_Moderator
Hello! I understand how this can be a cause for concern with your display having this issue. If this... View Post |
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I have a Samsung model UN46EH6000 TV that I haven't connected to Amazon Prime in a few years. I can't find any old notes on how I did it.... View Post 
user365170tdJ15
On our FrameTV, the app is named "Prime Video" ... Search for it, click on it, (not there, install i... View Post |
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Hello all, I'm having trouble with my Samsung TU8000 television. A shadow has appeared on both sides of my screen only yesterday, this was not... View Post
Samsung_Moderator
Any negative issue with a TV can ruin a perfect day. And to not even be able to see the whole screen... View Post |
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The tv is showing SSO1000 error problem connecting to Samsung server View Post
Samsung_Moderator
Hello! If the accepted solution above did not work then you will have a couple of options. The first... View Post |
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What is the best way to order a new remote for my tv? View Post
Samsung_Moderator
Thanks so much for asking! We recommend purchasing replacement parts and accessories through Samsung... View Post |
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I Keep getting the pop-up for my TV to allow my phone to have access to it. I keep reading that the issue is because of my Facebook app, and I read... View Post 
Dianna61977
Hey, this totally worked. I switched my settings so that it only asks if it is a new device, and onl... View Post |
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The last two times I have turned on this TV there was a loud popping noise like a balloon popping. The tv appears to be working fine. View Post
Samsung_Moderator
Hello! I understand how this can be concerning with your TV making these sounds. You can make sure o... View Post |
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Do the tv speakers on my 65 inch au 8000 turn off when the optical cable is being used. I need the tv speakers to stay on while using the... View Post
Samsung_Moderator
Hello! I understand how this can be an important resource for you to use. Something you can try is t... View Post |
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Boa tarde, faz um mês que não tenho suporte técnico para minha TV, solicitei atendimento samsung através da garantia do meu produto e um... View Post 
Samsung_Moderator
Hello! I understand how this can be frustrating with the repair process as of right now I do see tha... View Post |
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How can I enable CEC on my older Samsung TV? Model UN40H6203AF. I have been searching the menu for the setting all afternoon with no results. ... View Post
Samsung_Moderator
Hello! Unfortunately due to the age of your TV does not have this option available. View Post |
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I have a 2016 Samsung series 8 4k SUHD TV. I recently switched over to Verizon 5G Home Internet. The tv has connected and worked ok for a week,... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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Scanning dtv channels and won't go higher then 65 channels how do I fix View Post 
user1Xy2BxN3H3
I just purchased QN55QN90BAFXZA. When I try to auto program the channels it just gets stuck at 0%. T... View Post |
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hello! I have a QN85Q70TAFXZA and when switching inputs to any other one including the antenna the TV powers off. It also happens when I hit the... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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How do I remove and move the apps that appear on the bottom dock of our Samsung TV? Our older models have an arrow below each app which allows you... View Post
userlU6GzpQHMf
Press and hold the Enter key on your Smart Remote to bring up a drop-down menu to move/remove app ti... View Post |
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My dad’s UN50J6200AF SN: 04KD3CBH900693H (manufactured Sept 2016) tv has burned and melted at the lower right corner of the screen. Any advice?... View Post 
Samsung_Moderator
Hello! I understand how this can be a cause for concern with your TV having this melted corner issue... View Post |
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Tv has developed large black lines, assumed the back light had burned some leds. i looked inside and the strong Oder of burning plastic came... View Post 
Samsung_Moderator
Hello! I understand how this can cause some concern with your diffuser like this. I would recommend ... View Post |
