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Scanning dtv channels and won't go higher then 65 channels how do I fix View Post 
user1Xy2BxN3H3
I just purchased QN55QN90BAFXZA. When I try to auto program the channels it just gets stuck at 0%. T... View Post |
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hello! I have a QN85Q70TAFXZA and when switching inputs to any other one including the antenna the TV powers off. It also happens when I hit the... View Post 
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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How do I remove and move the apps that appear on the bottom dock of our Samsung TV? Our older models have an arrow below each app which allows you... View Post
userlU6GzpQHMf
Press and hold the Enter key on your Smart Remote to bring up a drop-down menu to move/remove app ti... View Post |
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My dad’s UN50J6200AF SN: 04KD3CBH900693H (manufactured Sept 2016) tv has burned and melted at the lower right corner of the screen. Any advice?... View Post 
Samsung_Moderator
Hello! I understand how this can be a cause for concern with your TV having this melted corner issue... View Post |
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Tv has developed large black lines, assumed the back light had burned some leds. i looked inside and the strong Oder of burning plastic came... View Post 
Samsung_Moderator
Hello! I understand how this can cause some concern with your diffuser like this. I would recommend ... View Post |
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Hello, my UN65RU800DFXZA tv has not been working for a while, every time i turn on the tv after a minute or so, the volume of the tv fails and and... View Post
Samsung_Moderator
As beautiful as the image on your screen is, sound still remains an important function, or you won't... View Post |
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I use a 4K smart TV mostly as a TV monitor. And recently I noticed that when my TV turns on using the timed wake up when it starts the TV displays... View Post
Samsung_Moderator
The last two options that may help with this are to try a factory reset on the TV. I see that you ha... View Post |
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the above processing display showed up this morning and it won't go away. Any recommendations on how to get rid of it? I... View Post 
Samsung_Moderator
Hello! Yes as @Diaboyos said I would recommend calling in and asking for our remote management team ... View Post |
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I keep getting an error to go into service mode but I don't see a way to do that. I had my tv service about a month or so ago and it keeps... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with this popping up. Since the service menu is comi... View Post |
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I have a new 50" AU7000 UHD 4K Smart TV, the pre-installed apps are displayed when I click on it. It shows an install button. When I try to... View Post
Samsung_Moderator
Hello! I understand how this can be an inconvenience with not being able to install apps. You can tr... View Post |
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Doesn anyone have the service menu ADC/WB values I need the following ADC result and white balance also need the panel type. Please I really... View Post 
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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Help View Post 
userJfyaBMq9bF
Steps are given below- Tap Apps > Settings > Bluetooth.Tap the Bluetooth switch ON to enable Bluetoo... View Post |
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Is there a change log for software update of below model TV? ... View Post 
user5WYT1cC5uX
I wish they would fix the issue where live TV recordings fail if you should so much as dare to use o... View Post |
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Does Samsung accept Trade in for a old TV ? I'm looking for a TV upgrade. View Post |
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The box claims to have a 3 year warranty. My tv started to go black except the center so i tried registering my product to see if the warranty... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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the color on our TV is super faded. It's happening with multiple sources with various input lines. It's an older unit, series 5, 530 ... View Post
Samsung_Moderator
If a factory reset of the unit does not help, I recommend letting a service technician look this ove... View Post |
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Hi I bought a SAMSUNG UE55AU7172UXXH and i wanted to watch some of my TV shows on it from my PC. Windows 10 offers this function cast to device... View Post |
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I have a TU7000 TV which worked completely fine, until yesterday. It wouldn't turn on, and when it does turn on, the remote does not work. It... View Post
user5jbK5nYHK7
I have a 2022 Samsung smart tv with a solar remote, it was working fine until it was unresponsive. I... View Post |
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I did the setup but didn't see a 4 digit pin code View Post
Samsung_Moderator
Hello there, I am not sure your exact model however the default pin ( if you have never changed it) ... View Post |
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Im trying to retune my tv and the broadcasting tab is greyed out. Ive looked at previous comments on how to restore this but it hasnt worked. Ive... View Post 
user_ams007
Please try holding down the power button on your remote control, this will result in a Soft reset of... View Post |
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I have a crystal UHD TV and it keeps going to samsung tv when I turn it on (cable box is connected). I have deleted all channels and I'm not... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with this app popping up. You can try the following ... View Post |
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I am wondering if this is fixable? View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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My Samsung UA43TU8000W has a dead HDMI 1, this has happened since the last power on cycle. I have reset the tv, no luck, cant find any other... View Post
Samsung_Moderator
Hello! I understand how this can be a cause for concern with your HDMI port not working, if you have... View Post |
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It takes 15 button presses to set the sleep timer and return to what I'm watching on my UN50TU700DFXZA TV. There is no Tools button or any... View Post
userzsNkslz4BL
Why don't they make a shortcut on the Samsung TV for the sleep timer..If you want to use this featur... View Post |
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Hello everyone, I am unable to install apps on my samsung uhdtv 2021 model, I didn’t have the problem before but Now I can’t download any apps I... View Post
Samsung_Moderator
That does sound frustrating! I know you said that you reset the TV, but have you made sure that it's... View Post |
