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My samsung remote control bn59-01296a, doesn't work, it is stuck lowering my volume to zero and no other button works, every time I press a... View Post 
Samsung_Moderator
Hello, Thank you for posting about this. I certainly understand your concerns about the remote not c... View Post |
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hi, i'm trying to help an elderly woman with limited vision with her tv which is the cu8000 model, she would like to be able to go to specific... View Post
Samsung_Moderator
Hello, There. This feature has to be something that the app developer incorporates within their appl... View Post |
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Can anyone help an give me tips on how I get my phone to work with my 2014 samsung smart TV View Post
Samsung_Moderator
Hello, Thank you so much for posting about this, I completely understand your concerns with wanting ... View Post |
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Hi . I have Samsung UN55F9000AFXZA version TT02,which connect box is compatible with it as I lost the old one with the cables ? Please View Post
Samsung_Moderator
Hello! Thank you for reaching out! The best place that we can recommend is going to samsungparts.com... View Post |
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My smart hub smart tv un40eh5300xza won't let me install you tube why and how do I fix it View Post
Samsung_Moderator
Hello! Thank you for reaching out! @Picksomething4me is correct you will need to make sure that you ... View Post |
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Samsung Model: UE32D5500 Vers 3 Please help me remove Samsung logos from left of screen Previous help not relevant to my model Samsung? ... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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Can anybody tell me why I can't download the Kanopy and Hoopla apps (both affiliated with public library systems) onto my new CU8000 Smart TV?... View Post
Samsung_Moderator
Typically, if an app you are searching for doesn't appear in the app store, it isn't compatible with... View Post |
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I’m looking to be able to pair two (or more) remotes to the same TV (at the same time). Currently is does not seem like that is possible... It... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Thank you for your interest in our TVs and will tag this post for... View Post |
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Why does my Bluetooth always say that it is connected when it isn't connected on my UN60KU6300? I have to reboot the TV several times to get... View Post
Samsung_Moderator
Hello! Thank you so much for posting about this. I can certainly understand the concerns with your T... View Post |
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Anyone happen to have a UN55RU7300FXZA (CA-04) that would be willing to verify the panel?Comcast/Xfinity cable tech was messing around in the... View Post
Samsung_Moderator
Hello, I certainly understand your concerns with the secret setting on your TV. I'll be more than de... View Post |
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How do I mirror to my Samsung smart TVs with my Galaxy A13? The A13 is one of the only models that does not have Snart View. View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be useful to mirror to your TV. Unfortunately ... View Post |
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TV UN43TU8000F after the last firmware update 2501 (2-3 days ago) start to forget the source after... View Post |
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HELP PLEASE! We moved into an apartment this started to happen. We bought a house an its still happening. Someone is downloading apps an... View Post
Samsung_Moderator
I would suggest resetting the hub on the TV or just doing a full factory reset. This will take all p... View Post |
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Hi all, my smart tv is constantly on update mode. I can’t watch anything because there is a software update happening. I don’t know how to... View Post
Samsung_Moderator
Hey, welcome to the community! I can definitely understand your concern here. My children would driv... View Post |
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I have a 2016 model Samsung Smart TV Model KU6300. I try scrolling through the list of apps and it keeps shutting down before I can get through the... View Post
Samsung_Moderator
Hi there, Thanks so much for providing that information. It sounds like you've already been through ... View Post |
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Hi everyone ! My Samsung TV suddenly stopped to display anything and gives 6 red blinks on start. As I googled it, it might be a lot of various... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can certainly understand the concerns with your T... View Post |
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Recently, my samsung TV firmware was auto updated from v14 to v15. Home menu, Apps and sources has disappeared. Smart functionality of... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! That is really strange how that happened. I would recommend calli... View Post |
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Is there any way to watch videos without ads in samsung smart tv? Series 6 40 inch View Post
Samsung_Moderator
Hello! Thank you for reaching out! As @VerbumVeritum said you can potentially do this but as he said... View Post |
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Has anyone had this come up? What do I do? It’s been on the screen for 15-20 minutes View Post 
Samsung_Moderator
Hello! Thank you for reaching out! That is strange that this showed up, but as @Aztexian this is the... View Post |
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Hello - while watching the TV, near the bottom left in the back of the TV something blew, it made a sound, and sparks started falling down. There... View Post
Samsung_Moderator
Oh no! I hope everyone is okay! So that we can get this looked into I would recommend calling in dir... View Post |
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Need user manual for un43CU70008 tv View Post 
JBTechfanatic
If you have a smart TV your manual can be found in your TV setting menu under help and support open ... View Post |
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UN49MU8000 We have had our Samsung 49” UHD smart tv since 2017. Recently the TV will turn itself on after being turned off. I have taken the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This is definitely a strange occurrence. I would recommend discon... View Post |
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I am using a 4K Fire TV stick, if i select the 4K option, i get a message that the TV should be 4K and support HDCP 2.2 The TV was purchased in... View Post
Samsung_Moderator
Hello! Thank you for reaching out! From the specs that I could find on your TV as this is not a US m... View Post |
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I posted about this a few months ago but it looks like my topic was deleted- I have a 2020 T model TV. It reports its firmware version as 2101,... View Post
Samsung_Moderator
That's great to hear! As you do have a ticket open this should be getting taken care of direclty! View Post |
