Hello there Stealthman, we understand the concern regarding the TV's sound and would love to assist you. As mentioned by @Pianodude58, performing a factory reset is a great recommendation. We also recommend ensuring the TV is running the latest software, you can check here https://www.samsung.com/us/support/downloads/.
You can also review the sound mode or settings within the TV's menu by navigating to Settings, selecting Sound, and then select from there you can review your Sound Output, Sound Mode or even the expert Settings for additional option (if available).
