I bought this UE40D5520 TV in 2011 and it has worked well for years. A few years ago, when I switched it on, it would display the Samsung TV logo, then go dark, then switch off, and this would repeat on loop. I thought about buying a new TV and when I tried turning it on a few days later it was working and back to normal. Since then it worked fine for two more years.
A few days ago the same thing happened and it is switching on and off on a loop. If the power remains plugged in there is no way to switch it off either with the remote or with the switch on the frame of the TV. I have to unplug it altogether.
Any ideas if there is anything that can be done? The LED screen seems to be fine because the log appears, but it is something with it turning on and staying on that is the problem. Any ideas?
I have had a good TV that has lasted 14 years so I would be ready to buy a new one. But don't want to ditch it before trying one more resuscitation...
Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/visitcountry/
Did you know? Your region more than likely has a community of it's very own!! Check out the following link and join the community in your region: https://r2.community.samsung.com/
Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/visitcountry/
Did you know? Your region more than likely has a community of it's very own!! Check out the following link and join the community in your region: https://r2.community.samsung.com/
