Was watching TV and the TV just shut down. Checked plugs - outlets - connections - etc...and getting nothing. No red light - no sign of life. The SoundBar and the Cable box were both connected as well - and both of those work fine.
Is this fixable? Any thoughts on a possible solution??
Hello @ccurti! Thank you for reaching out! This is something that will require service, depending on your warranty, you will have a few options.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes. - If you have an extended warranty you can reach out to them to have service set up. - If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup - If you're OUT of warranty, you can use this link below to find a service center in your area.
