Original topic:

TV blew with Sparks and Pop noise

(Topic created: 4 hours ago)
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TVSparks
Astronaut
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LED and OLED TVs

I can't belive my TV sparked out of the bottom left corner last night with a very loud popping noise. The breaker was not tripped, and a small dehumidifier plugged into the same outlet is working just fine. This TV is less than 4.5 months old. Clearly planned obsolescence on Samsung's part. I see other posts reporting the same issue. How dangerous to sell TV's that are known to emit sparks. I wouldn't be surprised if there will be a class action suit at some point.

It is a
43" NU6900 Smart 4K UHD TV purchased in August 2020.

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LongHiker
Galactic Samsung Care Ambassador
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LED and OLED TVs

@TVSparks Wow! Sorry that you experienced that. Just a comment, since you mention the dehumidifier not being affected. A dehumidifier does not have the sensitive electronics of a TV. A voltage spike capable of damaging a TV is not necessarily going to damage a dehumidifier. 

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TVSparks
Astronaut
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LED and OLED TVs

Thanks for responding. There were no other signs of a power surge, and I doubt it would target just one outlet. I see other posts reporting this exact issue. Thank goodness mine didn't have sparks plus a fire. It appears to be a known issue that Samsung has not addressed.

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Samsung_Moderator
Community Manager
Community Manager
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LED and OLED TVs

Oh my! I'm glad no one was hurt when this happened. Can you send a private message to myself or any of the other mods with the full model code and serial number of the TV as well as a link to this post? We'd like to look into what accommodations we have available to you. 

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