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Samsung LCD TV start up sound. I can not disable it

(Topic created: a month ago)
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misterno
Constellation
Options
LED and OLED TVs

I have the model Ln46c530f1fxza and it is from 2010

Everytime I turn it on, there is a start up sound that is too loud and waking up people in the middle of the night

I disabled melody so it is showing OFF but sound did not go away

I muted the TV before I shut it off so that next time when I turn it on, it will not sound but it did not remember the mute. So the sound is still there

What to do?

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Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hi @misterno.  Unfortunately if the disabling the sound through the menu didn't work, service may be needed.  You can try resetting the television by cutting power for 30 seconds, but there's no guarantee that that will resolve the issue.  Due to the age of the television, you can find a local service technician in your area for the service if you decide to take that route.  

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hi @misterno.  Unfortunately if the disabling the sound through the menu didn't work, service may be needed.  You can try resetting the television by cutting power for 30 seconds, but there's no guarantee that that will resolve the issue.  Due to the age of the television, you can find a local service technician in your area for the service if you decide to take that route.