The picture is normal for around a minute or so after turning the tv on and even goes back to normal once every 45 minutes or so for half a minute and goes back to the problematic state.
the left side of the tv is heavily desaturated with the greens overpowering every other colour, forcing reds to look green. And the colours have dulled down significantly.
Hello @BaseKnight! Thank you for reaching out! If this is occurring on all sources this is something that will require service. Depending on your warranty you will have a few options.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes. - If you have an extended warranty you can reach out to them to have service set up. - If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup - If you're OUT of warranty, you can use this link below to find a service center in your area.
Hello @BaseKnight! Thank you for reaching out! If this is occurring on all sources this is something that will require service. Depending on your warranty you will have a few options.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes. - If you have an extended warranty you can reach out to them to have service set up. - If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup - If you're OUT of warranty, you can use this link below to find a service center in your area.
