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05-19-2024 03:14 PM (Last edited 05-20-2024 09:32 AM by SamsungCaleb ) in
LED and OLED TVsSo yesterday I turned on my tv. And all the way to the left on the screen there's a thick grey vertica stripe and a white stripe. Has anyone had this happen to them. It's so random.
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05-21-2024 08:47 AM in
LED and OLED TVsHello, @userrwqjcSvnSg I agree with @GaryB82 on service being needed in this particular case. Here's is a link that you might find helpful: https://www.samsung.com/us/support/troubleshooting/TSG01202526/#lines-dots-or-spots-of-any-color-app...
f this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.
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05-19-2024 03:31 PM in
LED and OLED TVshttps://www.samsung.com/us/support/contact/
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05-19-2024 04:32 PM in
LED and OLED TVs- Mark as New
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05-21-2024 08:47 AM in
LED and OLED TVsHello, @userrwqjcSvnSg I agree with @GaryB82 on service being needed in this particular case. Here's is a link that you might find helpful: https://www.samsung.com/us/support/troubleshooting/TSG01202526/#lines-dots-or-spots-of-any-color-app...
f this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.