I'm a bit upset as i loved my TV I used for a few years. It just all the sudden shut down. I thought the circuit breaker tripped. Nope tv just died.
It just went dead all of the sudden, no red light. I did have blackout issues but I got better cables from microcenter which fixed it. I tried lot sof steps such as power cycling for 2 days and holding the TV power while it's unplugged to drain all the power out. no luck there.
It sadly is out of warranty too. I tried to schedule an appointment for a service tech hoping it'd just cost a few hundred to fix. They didn't even call me an just just said out of warranty later in the email. I'm not sure how to really fix the thing from here
I suspect it's the one connect box. I honestly wonder if i can just buy one somewhere.
ANy suggestions on getting the TV fixed? I honestly rather avoid getting a new tv but OLED TBH is something worth getting in dept on lol. I tried gaming on my old SD monitor and it's just awful 😞
Hello Kevfactor. Welcome to the Samsung Community! We know how frustrating a TV not turning on can be. Here are some troubleshooting steps to check if the One Connect Box is functioning properly and is not the root of the problem here. 1. Ensure the power cord and the One Connect cable (the "Invisible Cable") are firmly connected at both ends.
2. Inspect the One Connect cablefor any kinks, breaks, or pinching. If you find damage, the cable needs to be replaced.
3. Disconnect the One Connect Box from the TV.
4. Look at the TV (while it's powered on and disconnected from the One Connect Box) to see if a message or picture appears. If you see a message: (e.g., "No Signal"), the One Connect Box is the problem and needs to be replaced. If the TV remains completely blank, the issue might be with the power supply board, the main board, or the TV's internal panel which will need to be serviced. You can use the following link to do this. https://www.samsung.com/us/support/
Hello Kevfactor. Welcome to the Samsung Community! We know how frustrating a TV not turning on can be. Here are some troubleshooting steps to check if the One Connect Box is functioning properly and is not the root of the problem here. 1. Ensure the power cord and the One Connect cable (the "Invisible Cable") are firmly connected at both ends.
2. Inspect the One Connect cablefor any kinks, breaks, or pinching. If you find damage, the cable needs to be replaced.
3. Disconnect the One Connect Box from the TV.
4. Look at the TV (while it's powered on and disconnected from the One Connect Box) to see if a message or picture appears. If you see a message: (e.g., "No Signal"), the One Connect Box is the problem and needs to be replaced. If the TV remains completely blank, the issue might be with the power supply board, the main board, or the TV's internal panel which will need to be serviced. You can use the following link to do this. https://www.samsung.com/us/support/
