Original topic:

S90C dead pixels

(Topic created: yesterday)
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Mikeymikeo
Constellation
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LED and OLED TVs

IMG_6449.jpeg

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After just eight months, my S90C developed a red square on the lower right side of the screen. Samsung refuses to help ā€” their customer support is the worst. I feel like Iā€™m getting nowhere.

 

A TV like this should last much longer, but now thereā€™s a giant red spot on the lower left corner that takes up a quarter of the screen. I spent $1,700 and only got eight months out of it.

 

Iā€™ve also found many other people online who have experienced similar issues with Samsung TVs. ā€œSamsung caresā€? What a joke ā€” it feels more like Samsung doesnā€™t care at all. Honestly, I feel like I was robbed.

4 Replies
MarkChang
Galaxy
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LED and OLED TVs
Samsung warranties do not cover dead pixels or burn in from my understanding.
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Anonomoose
Halo
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LED and OLED TVs
Oof... Try to get another repair shop to do it. Usually Samsung doesn't do this I think
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Options
LED and OLED TVs

It is most likely a faulty T-con board. If your TV is under warranty, contact a Samsung repair shop. If the warranty has expired, find a technician who can perform the repair.

Mikeymikeo
Constellation
Options
LED and OLED TVs

I ordered a TCON board, hoping it will fix the issue. It makes me sick to think my $1,800 TV is broken ā€” especially since Iā€™ve barely used it. This experience makes me never want to buy Samsung again.

Meanwhile, my LG C1 has been working perfectly for nearly four years. I contacted Samsung, and they told me my warranty expired just six days ago. They were very rude, and I hope I never have to deal with them again.

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