Original topic:

Privacy Option

(Topic created: 06-23-2024 04:39 AM)
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GB65
Constellation
Options
LED and OLED TVs

I have a UE55TU7110 LED TV, and in the last 6 months or so, the privacy options (cookie selection etc) keep popping up randomly and I can’t continue to watch tv unless I go into the options and either accept or reject. This has now progressed to every time I have the tv on, sometimes within minutes of turning on, other times several hours in. How can I stop these coming up? TIA. 

1 Solution


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Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Thank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. https://www.samsung.com/us/common/visitlocationsite.html

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Thank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. https://www.samsung.com/us/common/visitlocationsite.html