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No sound coming from built-in speakers

(Topic created: 06-13-2025 07:28 AM)
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Members_A4X2kF7
Astronaut
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LED and OLED TVs

Hi all. I have a fairly new 75 inch Samsung TV. (model UN75DU6950FXZA)

I was watching a show last night and my sound just stopped, like the mute was on.  I checked the mute, nope, volume was at level 20 and mute wasn't on.  I changed channels, still no sound.  I shut the tv off and restarted, still no sound, checked various Apps, from Netflix, Hulu, Youtube TV, still no sound.  I turned on my sound bar and sound came out just fine.  Also, I turned on the TV voice guide app and sound came out just fine. But still NO audio from any regular shows on any of my Apps.  Hoping it's a simple fix. 

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LongHiker
Galactic Samsung Care Ambassador
Options
LED and OLED TVs

@Members_A4X2kF7 Have you checked the sound output settings?

From the manual Screenshot 2025-06-13 at 09.36.44.png

 

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LongHiker
Galactic Samsung Care Ambassador
Options
LED and OLED TVs

@Members_A4X2kF7 Have you checked the sound output settings?

From the manual Screenshot 2025-06-13 at 09.36.44.png