Frame TV failed at 2 year mark?

[Triton1]

I've got a yellow streak running across my frame TV now. Kind of ruins the picture, here it is with a white image. Something weird with the LEDs at the bottom maybe. Any possible fix? Definitely not too impressed with the longevity, I see there are a number of other people with the same issue.

 

[Samsung_Moderator · Accepted solution]

Hello Triton1

Welcome to the community! Nothing beats having that perfect picture on a TV. Let’s get this situated for you as soon as we can.

I recommend following the steps in this link.

If this does not help I recommend letting a service technician have a look. As we would like to gather additional information, and look at this from a case by case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email. 

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If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

http://www.samsung.com/us/support/service/location