There's a very faint black line 8 3/4" down from the top of the screen. Coming horizontally from the right side of the TV, it measures around 33". It is constant. 3/4" above that there is another line that comes and goes over and over very softly.
Any ideas on how to make it stop? Or at least not get any worse?
Hello! @ferrari3469 Thank you so much for posting about this. I'll be more than delighted to assist. Does the lines appear when you run a pictured test? on your TV go to settings> Support> Self Diagnosis> Picture Test. Also, make sure that you have the latest updated firmware. Navigate to settings> Support> Software update and check for any updates.
If the issues still persist the TV will need to be serviced. I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.
Hello! @ferrari3469 Thank you so much for posting about this. I'll be more than delighted to assist. Does the lines appear when you run a pictured test? on your TV go to settings> Support> Self Diagnosis> Picture Test. Also, make sure that you have the latest updated firmware. Navigate to settings> Support> Software update and check for any updates.
If the issues still persist the TV will need to be serviced. I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.
