Hey everyone. I deleted my Disney+ account and made a new one with a different bundle through Hulu. Problem is, even though I deleted the old account Disney+ will not let me log on to the new account just gives me the old account. I’ve cleared the cache cleared the data deleted the app. Reinstalled the app. Delete it again. Unplugged the TV and reinstalled. Not sure what else I can do
I think you'll have to contact Disney+ and/or Hulu support. Sounds like an account problem rather than a TV app problem. The app is just a portal that needs the proper credentials.
Try logging in from your cell phone make sure you don't delete or add the app to your actual phone just go through the website once you go through the website you will then open up the app on your TV with the new installment and put in the code that your phone gives you it should log you directly into the account you're trying to access
