- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 weeks ago in
LED and OLED TVsI have two different model televisions, a Q90T and a Q60DB. For several months, the Discovery+ app would play for a few minutes and then freeze on the Q90T. I recently purchased the Q60DB and have been experiencing the same issue. I switched from Wi-Fi to ethernet on the Q60DB and the issue persists. I have changed DNS settings on my Internet settings however the problem continues. I have 1Gbps service through Verizon and a Ubiquiti Dream Wall as my router. I do not have any issues with any other apps on either television, only the Discovery+ app. I have also cleared the app's cache, and deleted and reinstalled the app with the same result. Any help would be greatly appreciated.
Solved! Go to Solution.
1 Solution
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
Sunday in
LED and OLED TVsHello! Thank you for reaching out! As you have tried this on 2 TV's this seems like an app issue. I would recommend reaching out to discovery for further support.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
Sunday in
LED and OLED TVsHello! Thank you for reaching out! As you have tried this on 2 TV's this seems like an app issue. I would recommend reaching out to discovery for further support.