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Original topic:

Ambient mode scene selection without auto scrolling

(Topic created: 01-23-2025 06:28 AM)
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Pcharell
Asteroid
Options
LED and OLED TVs

I have a new 65 inch OLED and would like to use ambient mode
every time I pick a scene it auto scrolls to the next scene after about 90 seconds

I have tried many times to keep it on a fixed scene such as “mountains” but it always moves to the next one
the software doesn’t seem to allow me to select and save to prevent this

does anyone know how to pick a scene and have it stay?

my older 4K 55 inch as a much less sophisticated version of ambient mode that will stay on one scene but not this new 65 inch OLED

1 Solution


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Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hello! Thank you for reaching out! This is not possible, please look at the link below for more information on ambient mode. If you have any other questions please feel free to call in at 1 (800) 726-7864

 

 

https://www.samsung.com/us/support/answer/ANS00082422/

 

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5 Replies
lydbush
Constellation
Options
LED and OLED TVs

Following, I have the same issue. 

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Jo060
Cosmic Ray
Options
LED and OLED TVs
Spoke to Samsung today. They said it's not possible.
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Pcharell
Asteroid
Options
LED and OLED TVs

I heard same about a week ago

in fact they tried to tell me that is how it is supposed to work which is ridiculous

very disappointing 

 

 

 

 

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hello! Thank you for reaching out! This is not possible, please look at the link below for more information on ambient mode. If you have any other questions please feel free to call in at 1 (800) 726-7864

 

 

https://www.samsung.com/us/support/answer/ANS00082422/

 

Pcharell
Asteroid
Options
LED and OLED TVs

Ambient mode, not functioning properly and confirmed by Samsung moderator

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