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Original topic:

Alexa not working

(Topic created: 07-18-2025 02:44 PM)
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userwwCUxK2gcH
Constellation
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‎07-18-2025 10:42 AM (Last edited ‎07-21-2025 05:46 PM by Samsung Moderator ) in 

LED and OLED TVs

Ever since the latest update, the Alexa service does not work at all. Pressing the voice button on the remote brings Alexa up but doesn’t register any voice. 

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casualSJ7230
Supernova
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‎07-18-2025 02:44 PM (Last edited ‎07-18-2025 02:45 PM ) in 

LED and OLED TVs
That rather seems like a problem with Amazon. Contact their customer service about that. It could also possibly be a compatibility issue.
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