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I love the cooking board. It shows my meal plans for the week based on foods I like. Recently, the board quit updating. It shows the same... View Post 
Samsung_Moderator
Hi there, We're sorry to hear you're having such a difficult time getting the Cooking Board feature ... View Post |
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To whom ever it may concern, It is the same message from last 36 hours, samsung website is not working and literally spent 6 hours in... View Post 
Samsung_Moderator
Hi there, We appreciate you reaching out about this. That message is to let you know that at this ti... View Post |
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How do I know if my test button is working/ see no action View Post
Samsung_Moderator
Thank you for stopping by the US support page! This forum is for support of US products and customer... View Post |
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I have a model RF267AEBP/XAA refrigerator that uses a "soup can" size filter (DA29-0003) that mounts internally in the upper righthand side... View Post
Samsung_Moderator
Hi there! I'm happy to help with this. There are a few things that could be causing your old water f... View Post |
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I have the Samsung FE710DRS oven and the top ovens broiler just randomly came on while I was in the convection baking mode. It burnt the cake I was... View Post
Samsung_Moderator
Hi there, We appreciate you reaching out about this. I can definitely understand the concern with th... View Post |
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This is my second dishwasher,DW80K7050UG, that keeps throwing the error code LC. The first had no leaks and could not stop the code and now... View Post
Samsung_Moderator
Hello there, I can certainly understand your concern and frustration with getting this same error co... View Post |
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My microwave started making a strange noise and not heating, called Samsung and all they did was have me turn it off and back on and said I had to... View Post
Samsung_Moderator
Hi there, We appreciate you reaching out about this. It sounds like you've already been through some... View Post |
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Dishwasher only 3-4 years old silverware drawer is disintegrating. Never had a dishwasher have the baskets/drawers/shelves do this. Clearly... View Post
Samsung_Moderator
Hi there, We can certainly understand your concern with this. Based on what you've described, the be... View Post |
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Hello, My Samsung double oven door will not stay shut and will not cook food in the oven without having to wedge something against it. The... View Post
Samsung_Moderator
Hi there, That definitely sounds frustrating to have an oven door that won't stay closed. I'm happy ... View Post |
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My samsung MS19M800AG microwave runs when the door closes. There is a humming noise coming from the microwave when the microwave is supposed... View Post
Samsung_Moderator
Hi there, That definitely does sound concerning. For your safety, we ask that you unplug the microwa... View Post |
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Close to 5 years ago now we remodeled our Kitchen, and with that bought all new top-of-the-line Samsung appliances. To include 1. French door... View Post
Samsung_Moderator
Hello, Thank you for sharing your experiences with these appliances. I can definitely understand you... View Post |
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For weeks my screen has been stuck on the update family hub policy page. I select all the boxes, but nothing happens when I click done. I’ve reset... View Post 
Samsung_Moderator
Hi there, That definitely sounds frustrating to have your panel stuck on that screen. To best assist... View Post |
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My RF267ABRS refridgerator freezer door handle has broken from one side. The door is still operational for now. The part (DA64-01979E) appears... View Post 
Samsung_Moderator
Hello, I can definitely understand the concern with getting your handle fixed or replaced. To help w... View Post |
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Hello, I have model DW80K505UG dishwasher and am having issues with the bottom rack rusting. I noticed that others are having the same issue and... View Post
Samsung_Moderator
Hello! I can definitely understand the frustration with having the dishwasher rack rusting. There ar... View Post |
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Samsung cooktop error code d0 nothing I do clears it! View Post
Samsung_Moderator
Hello! Thanks for asking about this. As @GaryB82 said, this is a "stuck button" error. If you've tri... View Post |
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I've been ghosted by Samsung Support so I'm trying here. We have a NX60T8711SG/AA range. The... View Post
Samsung_Moderator
Hi there, I can certainly understand the frustration with having one button on your control panel no... View Post |
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Called for a freezer issue in May (Freezer no longer holds temp), Samsung sent out a 3rd party technician. They performed troubleshooting and... View Post
Samsung_Moderator
Hello, Thank you so much for letting us know about your experience with this refrigerator. We're sor... View Post |
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In May of 2021 we moved in to our newly built home which was outfitted with all of the latest Samsung kitchen appliances. We have enjoyed the... View Post
Samsung_Moderator
Hi there, We appreciate you sharing your experience with this microwave. If you would like to reach ... View Post |
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Everytime I try to set the temp on my refrigerator it flashes back to 55 degrees. I called Samsung 2 weeks ago to let them know that the compressor... View Post
Samsung_Moderator
Hi there! We're so sorry to hear you've had such a difficult experience trying to get your refrigera... View Post |
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My dishwasher (DW80K7050UG) won’t power on. At first I would occasionally have to turn off the breaker and wait a few minutes to turn it back on... View Post
Samsung_Moderator
Hi there! Thanks so much for letting us know about your experience with this dishwasher. It sounds l... View Post |
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I have a Samsung refrigerator model RT38K5982SL. I would like to know if it is a good idea or if Samsung recommends to use a surge protector. A... View Post 
userltOtn01Q8l
Thanks for your reply Rydah. What you said is something important to take into account. Thank you. O... View Post |
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We purchased a Bespoke french door fridge AND a 2 year extended warranty. When the warranty came in it had the wrong description (said it was a... View Post
Samsung_Moderator
Hi there, I can certainly understand your frustration with this situation. If you purchased the refr... View Post |
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Thank you people, if you find this and perchance read it, everything is confusing in this whole set up, they need a “oven for dummies”. The book is... View Post
Samsung_Moderator
Hi there! Thanks so much for all the great questions! I'm happy to help answer them. First, to get s... View Post |
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Is my refrigerator water supposed to be chilled? View Post
Samsung_Moderator
Hi there, I'm so glad you asked! The refrigerator has an internal reservoir that holds about a quart... View Post |
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Hello to everyone. Maybe this is a dumb question from a newbie, but are there any refrigerator repair manuals in the public? I want to fix one... View Post
Samsung_Moderator
Hi there! Thanks so much for asking about this. Samsung only provides service manuals to our authori... View Post |
