Original topic:

Samsung refrigerator error on power up

(Topic created: 2 weeks ago)
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Maypearl
Constellation
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Kitchen and Family Hub

My Samsung side by side refrigerator will not start after power loss - will read error and we have to manually reset to get it to started. Just installed a designated electrical line ,12-2, on 20amp breaker. Still will not start without showing error message. Any ideas?

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GaryB82
Galactic Samsung Care Ambassador
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Kitchen and Family Hub

Whatā€™s the model number and error code 



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LongHiker
Galactic Samsung Care Ambassador
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Kitchen and Family Hub

@Maypearl It's very possible that the power loss caused a spike or surge which damaged the refrigerator. 

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BlueSkies
Comet
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Kitchen and Family Hub

Hello and welcome to the community!

My first thought would be that the fuse might be bad. Have someone from Samsung come out and check it out if it's still under warranty. Else you might have to replace on your own.

Samsung refrigerators have thermal fuses in the control panel.

Depending on the make and model, the location of the control panel may vary. In most models, the fuse is located inside the back panel in the refrigerator. You will have to remove the back panel cover to gain access to the fuse. The fuse will be attached to the connector assembly on the top. The thermal fuse is usually behind the coil, and you can pull it out.

Slide off the fuse by pulling the connector tabs. If it is damaged, you can replace the unit with a new fuse, put it back into place, and power up the refrigerator.

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