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Original topic:

Samsumg jet bot+ Sync With Smart Things

(Topic created: Tuesday)
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Ed798
Constellation
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Tuesday (Last edited Thursday by Samsung Moderator ) in 

Kitchen and Family Hub

Hi, I have a question. I bought a vacuum cleaner, but it doesn't sync with Smart Thing, and it doesn't do anything with the buttons on the top of the robot. Does anyone know how to solve the problem? 

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Samsung_Moderator
Community Manager
Community Manager
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Wednesday in 

Kitchen and Family Hub

Hello and thank you for reaching out to the Samsung Community with your question. To start, we advise ensuring your SmartThings Samsung account is the same accounts.

Also, it is important to have both your mobile device and jet bot are connected to the same Wi-Fi network.

Finally, we suggest performing a simple reset or a factory reset on your Jet Bot due to the panel being unresponsive using this link- https://www.samsung.com/us/support/troubleshoot/TSG10002337/.