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Original topic:

Refrigerator RF266AEWP dinging after changing water filter

(Topic created: 05-30-2022 07:30 AM)
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userohpghjzxIq
Constellation
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Kitchen and Family Hub

After replacing the water filter, I cannot get the filter light to turn off AND the refrigerator keeps "dinging".

 

 
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Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Hello there! I definitely understand the need to be able to reset your filter indicator light. But I have just what you need. The following link has detailed information on how to reset the water filter indicator light. https://www.samsung.com/africa_en/support/home-appliances/how-do-i-reset-the-filter-indicator-light-...

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userohpghjzxIq
Constellation
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Kitchen and Family Hub

I have done this numerous times but the filter light stays red instead of turning green.

Now what???

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Solution
Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

If the troubleshooting provided does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  

 
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If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

 

http://www.samsung.com/us/support/service/location