RF24R7201SR/AA fridge panel flashing

[kshen000]

My RF24R7201SR/AA fridge's panel is flashing "C" above Fridge and 14->15->61 above Freezer.

This happened after a power outage.

What might be the problem?

[Samsung_Moderator]

Hello kshen000, 

This is likely a communication error between components in the refrigerator as it occurred after your recent power outage. We'd recommend for you to unplug the refrigerator or turn off power at the circuit breaker, and then restore power to the fridge to resolve the error code. Please keep me updated. 

[kshen000]

Thanks for the quick reply. However, after I turned off the power at the circuit breaker and then turned on after a couple of minutes, the issue is still there.

[Samsung_Moderator · Accepted solution]

kshen000,

It is my pleasure to assist and regrettably due to the error code returning after you've power cycled the refrigerator, the next suggestion is to have a service technician visit the home to assist. 

You can use the self service option here https://www.samsung.com/us/support/service/, Private Message any moderator by selecting and clicking on the chat option with your full model and serial number or contact our phone support at 1-800-726-7864 to review the service options and request a service repair.