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Original topic:

Promotions cannot submit a ticket for range

(Topic created: 05-17-2025 07:29 AM)
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jmac304
Constellation
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Kitchen and Family Hub

Has anyone else had difficulty in submitting claim for promotion associated with new induction range. I supplied every email correspondence received from Samsung online sales with regard to purchase and delivery and still claim is denied. Promotion team states information on delivery date not there yet provided email confirming delivery to them. 

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Solution
Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Hello! Thank you for reaching out! If you are having issues with any promotions, it would be recommended to call into them directly using the following number: 1-866-888-5503. You can also visit the promotions website using the link below. 

 

https://www.samsung.com/us/promotions/

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hello! Thank you for reaching out! If you are having issues with any promotions, it would be recommended to call into them directly using the following number: 1-866-888-5503. You can also visit the promotions website using the link below. 

 

https://www.samsung.com/us/promotions/